At "Manage your flights" (book.jetblue.com) passengers can check-in online (between 24 hours and 90 minutes before the flight is scheduled to take off). Mobile check-in (mobile.jetblue.com) is also available for passengers with BlackBerry, mobile or other wireless device.

Remote check-in is available via a company called BAGS, Inc. at conference centres, ports (such as Boston, Fort Lauderdae, San Diego and San Francisco) and several Disney resorts in Orlando. Passengers may check-in for flights between two and four hours before their flight is scheduled to depart and drop off their luggage. The cost for this ranges up to $20. Onboard Cruise Ship Check-in is also available.

Check-in times vary according to airport - at JetBlue's hub New York JFK (JetBlue has a dedicated terminal T5) it's 90 minutes for domestic flights and two hours for international flights.

If you're stowing baggage in the hold, it must be checked at the airport at least 30 minutes prior to departure on domestic flights, and an hour prior to departure on international flights.

Hand luggage: one bag (small enough to fit in the overhead bin) and one personal item (a briefcase or a laptop or purse) are allowed.

Checked: each passenger may check-in one bag free of charge. Maximum weight is 22kg (50lbs) and maximum length is 157cm (62in). Stowing a second bag costs $35, third and subsequent bags cost $75 each.

Excess: the fee for an overweight bag, between 22 and 31kg (51-70lbs) is $50. A bag weighing between 31 and 45kg (71-99lbs) costs $100. Bags weighing more than 45kg (99lbs) will not be carried. Oversized Baggage fees are $75 for a bag measuring up to 203cm (63-80in). Bags measuring more than 203cm (80in) will not be transported.

Seat pitch: 81-83cm (32–33in). On the Airbus A320 "Even More Space" seats are available in rows 1 through 5 and row 10 and row 11. Rows 10 and 11 are emergency exit rows. On Embraer 190, "Even More Space" is available in row 1 and row 12. Row 12 is an emergency exit row.

Passengers self-assign seats during booking and can change seat assignments via the "Manage your flights" channel.

Name changes are not allowed, instead the airline recommends that a flight is cancelled and the amount (less a $100 fee) transferred to a JetBlue credit account that is valid for one year. There is a $100 fee for changing or cancelling a Nonrefundable Fare with the remaining amount placed in an air-only account that valid for one year. Passengers changing a flight also must pay any difference in fares. If a passenger has purchased a Refundable Fare changes and cancellations (for full refund) are permitted. If changing a flight, passengers pay any difference in fares.

Lap infants (children up to the age of two seated in an adult's lap) do not pay a fare on flights departing from the US. Customers intending to travel with an infant are required to call the airline and give them the child's name and birth date. If flying to the US from countries such as Aruba, the Bahamas, Bermuda or Costa Rica a fare is charged and travellers are advised to contact the airline 1-800-JETBLUE (538-2583) to arrange carriage. There is no discount for children.

JetBlue does not offer any discounts to older travellers.

JetBlue carries small cats and dogs in the cabin on domestic and international flights (not Barbados, Jamaica or St. Lucia however). Pets cannot be booked online and customers must call Reservations. Only four pets can be allowed per flight and the fee is $100 each way. JetPaws is the name of JetBlue's pet program and a travel guide is available to download (pdf format <a href="http://www.jetblue.com/jetpaws/images/JB_PetGuide.pdf">www.jetblue.com</a>).

A musical instrument may be carried in place of a piece of cabin baggage. A separate seat can be purchased to carry a large or fragile instrument (in accordance with JetBlue Airways regulations) instead of checking it. There is no charge to check-in a musical instrument as long as they are within weight (22kg or 50lbs) and size requirements (up to 157cm or 62in).

Complimentary drinks and snacks are served - Coca-Cola, fruit juices, water, coffee and tea, nuts, crisps, crackers and biscuits. Alcohol is available for sale - $6 for beer, wine or spirits. Boxed meals - a variety of snappy names such as Wake Up, Beef Up, Shape Up, Power Up and Cheer Up - are available for $6. There are 36 channels of free DIRECTV programming and other channels are available for $6 each. There's also more than 100 channels of SiriusXM Radio free at every seat. On overnight flights from the West, JetBlue offers a complimentary Snooze Kit (eyeshade and ear plugs) and eye-opener service (hot towels and Dunkin' Donuts coffee and tea, orange juice or bottled spring water). Passengers may purchase a pillow and blanket for $7.

JetBlue's frequent-flyer scheme, TrueBlue, is available for online enrollment. One-way and return award flights start at 10,000 points. Members also earn extra points from partners such as Marriott hotels.

A menu of the snacks and drinks available in-flight can be viewed at JetBlue's website. See photographs of the meals and read reviews by fellow flyers at AirlineMeals.net.

None.

JetBlue is not a member of any of the big airline alliances but has several partner carriers - Aer Lingus, American Airlines, Cape Air, El Al, Emirates, Icelandair, LAN, Lufthansa, South African Airways and Virgin Atlantic.