Adria Airways | TicketBarato
Adria Airways boasts more than fifty years of experience in charter and scheduled services. We connect Slovenia to numerous European cities, and we offer excellent connections to Southeast Europe. As a Star Alliance member, we provide access to a global network of flights to 193 countries.
Our registered office is Jože Pučnik Airport in Ljubljana, and we have offices in Ljubljana, Brussels, Frankfurt, Moscow and Zurich, and sales offices in almost all European countries.
We have 170 scheduled flights from Ljubljana a week, while most of our charter flights connect Slovenia to holiday destinations in the Mediterranean.
Baggage allowances
Packing everything you need (and even some things you don't) into suitcases that are always too small and bags that are already overstuffed is never much fun. Let us make it easier for you with our helpful guide to packing.
What is my free checked baggage allowance?
· Economy class – scheduled flights:1 piece of baggage with total linear dimensions not exceeding 158 cm and a maximum weight of 23 kg.
· Business class: 2 pieces of baggage with total linear dimensions not exceeding 158 cm and a maximum weight of 32 kg each.
· Scheduled charter flights: 1 piece of baggage with total linear dimensions not exceeding 185 cm and a maximum weight of 23 kg.
If your baggage exceeds the permitted dimensions or weight, you will be charged an Excess baggage fee.
What is my hand baggage allowance?
You can take one piece of hand baggage aboard Adria Airways flights, for example a small travelling bag, a portable computer or a briefcase.
Hand baggage may not exceed the dimensions 55 x 40 x 23 cm. The maximum permitted weight of hand baggage is 8 kg.
You may also take the following onto the aircraft with you: a coat, an umbrella, a walking stick/crutches, a camera, binoculars, a reasonable quantity of books and magazines, a baby basket or folding pushchair and a suitable quantity of baby food.
Travel documents
Check what documents you need
As a passenger, you yourself are responsible for complying with the laws, regulations and travel conditions of the countries you travel through on your way to your final destination. When planning your journey, always check the expiry date of your identity card or passport and whether you need a visa. An identity card is sufficient for citizens of Slovenia travelling to EU member states and certain other countries.
Passport and visa
A passport is required for entry to Kosovo, Turkey and the Russian Federation. Don't forget that your passport should be valid for at least a further six months from the date of entry! The Turkish authorities require you to have at least one empty page in your passport for stamps. To fly to Moscow, you also need a visa (unless travelling on a diplomatic passport).
Airline ticket
Electronic ticket
At check-in you need a passport or identity card and a printed electronic ticket.
The electronic ticket or e-ticket (officially known as an Electronic Ticket Passenger Itinerary Receipt) has replaced the old paper ticket. It is available on all our flights. You can buy your e-ticket at our sales offices in Slovenia and abroad, from authorized travel agents and on our website. It is also possible to check in without a printed e-ticket but we recommend that you have your ticket with you throughout your journey. A printed e-ticket makes it easier to resolve any complications at check-in, when changing a booking, and so on.
Travelling with children
How to travel with children
All children, whatever their age, need their own identity document with photograph. Even babies need their own tickets, although babies and infants (children under 2 years old) do not need their own seat. You may take a child’s car seat or folding pushchair right up to the aircraft door or steps, along with a suitable (small) quantity of food. The free baggage allowance for babies and infants includes one piece of baggage with total linear dimensions of up to 158 cm and a maximum weight of 23 kg, and a folding pushchair weighing up to 10 kg. Leave the car seat or pushchair at the aircraft door or steps and collect it from the same place after landing. If you wish to have your child’s car seat with you in the cabin, you will need to purchase an additional seat.
Additional benefits when travelling with children
Children over 2 years old are entitled to discounts of between 10% and 33% on ticket prices.
On flights where food is served, we offer special children's meals for children aged 2 to 12. Baby meals are also available to order.
Unaccompanied children
Adria Airways child escort service
Sometimes it is unavoidable that your child has to travel alone. Don't worry! Our child escort service will ensure a comfortable flight and a safe landing, as well as an unforgettable memory of an adventure among the clouds.
For unaccompanied children aged between 5 and 12 we will arrange a door-to-door escort Children will be accompanied by an adult from the moment they arrive at the departure airport until they leave the arrival airport. An escort can also be arranged for children up to 16 on request. Make sure your child's travel documents are in order, and check whether a visa is required.
How to organize an escort for your child
When you make the booking we will ask you for the personal details (full name, address, telephone number) of the contact person who will accompany the child to the departure airport and the person who will be meeting the child at the arrival airport.
Services for unaccompanied children are subject to a fee of €40 for each flight segment.
Passengers with special needs
So that we can provide you with the necessary assistance on your journey to your chosen destination, please let us know how we can help you. We will make every effort to ensure that your journey is safe, comfortable and enjoyable.
It is important to book your ticket in advance and let us know what assistance you require.
Taking animals on the aircraft
Do you want to travel with your pet? Why not? We can arrange safe and comfortable transport for pets such as dogs, cats and birds.
We will be happy to accept your pets aboard our aircraft. Depending on their weight, they can travel with you in the passenger cabin or in the cargo hold.
For every animal you wish to take with you on the aircraft, you need a previously confirmed reservation and to pay the corresponding fee. Since the number of animals permitted depends on the type of aircraft, it is very important to book early.
It is also important to arrive at the airport in good time on the day of departure, so that we have enough time to arrange everything necessary for the safe transport of your animal.
Conditions of carriage for animals
We can arrange safe and comfortable transport for your pets, provided certain conditions are met and safety regulations are followed :
· The animal you wish to take with you must be in a suitable and secure pet container.
· You must also have medical certificates and records of vaccinations, entry permits, transit permits, exit permits and other documents required for animals by States of entry and/or transit.
· Except for assistance dogs accompanying disabled passengers, animals and their containers will not be part of your free baggage allowance and you will have to pay an excess baggage charge for them.
What to do if your flight is delayed or cancelled
If your flight is delayed or cancelled you should immediately ask staff at the check-in desk for information on your rights. If you feel that you have been denied your rights, you should apply to the competent authority in the EU state from which you were due to travel. If you are travelling from a third country to an EU country with a European carrier, you may submit a complaint in the country of arrival.
Your rights in the event of delay or cancellation of your flight
Delays of up to five hours
The carrier is required to provide you with care and assistance in the case of delays lasting:
· two hours or more for flights of up to 1,500 km,
· three hours or more for longer flights within the EU or other flights of between 1,500 and 3,500 kilometers,
· four hours or more for flights above 3,500 km outside the EU.