In our no-frills landscape, the airline aims to provide an enjoyable "Eastern Experience" which, reminiscent of the golden days of air travel. Complimentary meals are served, executive airport lounges are available at certain airports (Birmingham, Bristol, Norwich and Cardiff), flight times are scheduled to fit in with the business day and there is a valet baggage service.
Check-in desks open one hour before scheduled departure and passengers are recommended to check-in 30 minutes prior to take-off.
Eastern Airways baggage allowance
Hand luggage: up to two pieces are permitted weighing up to 10kg (22lbs) and measuring 56cm x 45cm x 25cm (22in x 17in x 10in).
Checked baggage: the checked-baggage allowance is 15kg (33lbs) per passenger.
Excess baggage rates: £6 per kg, per sector (one-way flight).
Eastern Airways legroom
Seat pitch varies by aircraft. On a Jetstream 41 or an Embraer ERJ135 it's 79cm (31in) and on a Saab 2000 it's 81cm (32in).
Pre-arranged seating
Seats are allocated at check-in. Eastern Airways tries to "honour advance seating requests" but may assign or reassign seats at any time, even after boarding.
Passenger change details
Changes depend on the conditions of the fare type purchased. In some instances the fare type will allow changes without charge and others may require an upgrade fee. To check, contact reservations (08703 669 100)
Child fares
Infants (under two years old) travel free on an adult’s lap. Children over two years pay adult fares. Unaccompanied children must be at least five years old.
Senior fares
Eastern Airways does not offer any discounts for older passengers.
Pets
Guide dogs are the only animals allowed on Eastern Airways' flights.
Carrying musical instruments
The carriage of musical instruments should be arranged with Eastern Airways in advance. If the instrument is larger or heavier than a normal piece of cabin baggage, but unsuitable to be stowed in the hold, it will only be carried by the airline with advance notice (the passenger must have permission in writing). There will be a separate charge for this.
In-flight service
Complimentary snacks and drinks are served on all flights.
Air miles
In-flight magazine
The in-flight magazine is called Magazine. Described as the "print equivalent of Eastern Airways; stylish, enjoyable and yours" it can be read online.
Airline alliances
Airline overview
Headquartered at Humberside International Airport, Eastern Airways is a regional carrier, flying within the UK (Aberdeen to Southampton, Birmingham to Newcastle or Durham Tees Valley to Wick for example) and to Stavanger in Norway.